Q: I’ve seen your products on other websites/platforms as well. Are they also sold by you?
A: No. My papercraft designs and products are original and owned by me. I have not authorised any resellers before and any of my products being sold on other websites are done so without my consent. Please support me by purchasing directly from me at wondermingstudio.com. Thanks!
Q: How can I convert the purchased pdf files into SVG format for use in my cutting machine?
A: You can download the free app INKSCAPE and open the purchased (pdf) file in the app.
You can then save it as a SVG file or as any other format you like! Here's the link to download
PLEASE NOTE: My products are mainly meant to be made through manual cutting and thus I provide pdf files. Do note that I do not have the expertise in using cutting machines and any difficulties encountered in the process of converting file formats will be up to the buyer to solve with their machines.
Q: I placed an order 1 month ago and have yet to receive my order!
A: You have ordered a digital file/template for downloading. It is not a physical item so no shipment will be carried out.